Building trust on virtual or remote teams

Trust, personal safety, since the google study on effective teams these are rapidly becoming mainstream ideas amongst anyone thinking about team building.

Building trust in virtual teams requires a more intentional approach to team building than many managers have experienced with.

Key Insights

  • Hire right – Great communication skills is the number one ability a new remote team member should have.
  • Onboard quickly – Promote the sense of “being in the same boat” and how the success of the team will reflect back on each member.
  • Share – Managers might make their expectations clear, but team members also need to do this and reach agreement on team norms.
  • Don’t ignore the power of personal connections.
  • Leadership – Leaders can make it easier to trust them by helping the team understand the leader’s role on the team. […] promote trust […] offer mentorship and help the team clear internal hurdles […] reward the team as a team. […] give the team enough autonomy that the team can act as a unit and arrange opportunities for the team to meet in person. […] They can remind the team that time spent building or restoring trust is time well spent.

Coaches […] can help facilitate good communication and difficult conversations. It’s not a sign of weakness or failure for a team to ask for this type of assistance. It’s an acknowledgement that working together can have its difficult moments and that the team is worth working through those moments.

Building trust on virtual or remote teams